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  • Chillie22
    started a topic Chromebook App not working anymore...

    Chromebook App not working anymore...

    Hi All!

    Help!!!

    I used to play KOA on my google chromebook all the time - now however I can open it, it loads etc but when I click on things nothing happens!?!

    I have tried reinstalling the game, all updates are done - I am at a loss!

    Please help if anyone can!

    Thanks!! (Hopefully I will then be able to see you all on the battlefield again!!!!)

  • TheSilverCosmosShepherd
    replied
    There are other ways to contact them. One way is direct message them on the Facebook fan page, we have a form you can fill out on our discord server or you can email them at contact_koa@funplus.com

    Leave a comment:


  • Chillie22
    replied
    I thought that was what I was doing posting in the help and support forum? Did you mean message them direct? I cannot access the game to access the "help & Support" in the game!

    Leave a comment:


  • TheSilverCosmosShepherd
    replied
    Then I would suggest force stopping the app, clearing the cache and they again. You said you have already uninstalled and reinstalled, so if clearing the cache doesn't work, you would need to reach out to customer support to see if they could help you further.

    Leave a comment:


  • Chillie22
    replied
    It's a Chromebook with Google Play as opposed to a laptop!

    Leave a comment:


  • TheSilverCosmosShepherd
    replied
    Hi Chilli, is your Chromebook a tablet with Google play or a laptop?

    Leave a comment:

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